Auto connect program
California residents who wish to exercise their rights may submit a request by completing the form below or calling Please note that in order to protect your personal information, you will be asked to provide information to match our records and verify your identity. If we are unable to match your information, we will not be able to process your request.
Locate your membership number on the back of the card. The Costco Membership Number is a 12 digit number that starts with 1, 3, or 8. By submitting this request I confirm that the information is true and accurate, and that Costco Auto Program has the right to contact me to verify my identity and process this request. CAP respects your right to privacy and your ability to make informed choices about the uses of your information.
This Privacy Policy applies to information collected from the CAP Site unless different terms are specified in an online or other form or contract we provide you. The types of Personal Information we collect may vary depending on your use of the various features and programs available on the CAP Site from time to time. We may collect and process the following information:. Using the other pieces of Personal Information collected about you, we may draw inferences about you, reflecting what we believe to be your preferences, characteristics, predispositions, attitudes and behavior.
We use the information we collect about and from you for a variety of business purposes, including:. We may share your Personal Information for purposes described at the time you provide your information, or with other parties as follows:. If you reside in California, you have the right to ask us once each year if we have shared personal information with third parties for their own marketing purposes. To make a request, please send us an email at privacyrequests CostcoAuto.
If you are a California resident, in addition to any rights and choices described above, you may also make the following more specific requests regarding your Personal Information:.
California residents can exercise these rights online by clicking here or by calling us at We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations.
For example, we may retain Personal Information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests. We will take reasonable steps to verify your identity prior to responding to your requests. The verification steps will vary depending on the sensitivity of the Personal Information and whether you have an account with us. You may designate an authorized agent to make a request on your behalf.
When submitting the request, please ensure the authorized agent is identified as an authorized agent. For purposes of exercising these rights, please note the following regarding how we collect and use your Personal Information, as more fully set forth in this Privacy Policy:. We may communicate with you regarding any matter related to the Costco Auto Program via mail, via telephone or via electronic communications, including via email to the email address you provide, via text message to the mobile phone you provide, or via the CAP Site.
To opt-out of receiving text messages, please follow the instructions in the body of the text message. Note that in order for you to receive communications via text message, you must maintain, at your own cost, a mobile device capable of sending and receiving text messages. Message and data rates may apply to each text message sent and received in connection with the Costco Auto Program. Please see your wireless provider to review your wireless plan details. We take information security seriously and use certain reasonable security measures designed to help protect your Personal Information.
Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the CAP Site and provide us with your information at your own risk. The CAP Site may contain links to other websites or online services that are operated and maintained by Costco or third parties, and that are not under the control of or maintained by CAP. We encourage you to periodically review this page for the latest information on our privacy practices.
This document sets out those terms and conditions the "Agreement" under which we allow you "you", "your" to use our website "Website" , whether you do so just to find out about us and our services or to provide us with information in order to participate in the Costco Auto Program or in any other activities through the Website. If you are visiting our Website as a Visitor see below for definitions , your use of the Website confirms that you agree to this Agreement.
To access other services or parts of the Website, you may have to confirm that you have read, accepted and agreed to this Agreement by clicking on "Accept" or you will not be able to view or use those portions of the Website.
If you require assistance using the Website or wish to provide us with feedback, please call us at We may change any of the terms or conditions of this Agreement from time to time without notice.
You should revisit the Website periodically to review the terms and conditions of the then-current Agreement. Any revisions to this Agreement are effective once posted on or accessible from or through the Website. Many of the words and phrases in this Agreement have specific meanings so we have provided those for you to read:. Visitors can access information from the Website's publicly available areas without creating an account or otherwise submitting information about themselves.
However, by using the Website, Visitors agree to accept all of the terms and conditions of this Agreement. You agree that the purpose for our providing you with access to the Website is to i allow you to obtain information and where applicable upload, download, create, and add to the Data for purposes reasonably connected to a request to participate in one or more of the CAP Services on behalf of yourself or on behalf of another person for whom you have the authority to do so, and ii to allow CAP to generate and review reports on your activities, or those of Guests you act on behalf of as may be permitted by CAP from time to time.
Your warranty and representations to CAP. Compliance with rules and regulations. You agree that you will follow all of the rules, requirements and regulations set forth by CAP from time to time. Those rules, requirements and regulations are currently as set out in this Agreement.
These rules, requirements and regulations will apply to any use of the Website and access to the Data and will apply to you whether you are a Guest, Visitor or Agent. We respect your personal privacy. We will collect, use and disclose personal information as described in our Privacy Policy, which is available at www. By using or accessing the Website, you consent to the collections, uses and disclosures of your personal information for the purposes described in our Privacy Policy.
You will not use the Website for any purpose that is unlawful or prohibited by this Agreement. In addition to, and without limiting, any other prohibitions set out in this Agreement, you may not do any of the following when accessing, using or interacting with the Website:. You agree that by using the Website or by submitting personal information on your own or a Visitor or Guest's behalf, you and CAP are not entering into:. This Agreement grants no rights, only privileges and permission. You agree that CAP, in its absolute discretion, will be the sole judge of whether you have breached any provision of this Agreement and that any privileges or permission granted to you under this Agreement may be revoked, suspended or terminated by CAP at any time without notice.
You acknowledge that the Internet and websites accessed by you are inherently dangerous and subject to computer, system and network failure as well as malicious human activity.
While CAP will take such steps as are reasonable in the circumstances to maintain the security of this Website and the Data and your privacy and confidentiality with respect to information you provide, you agree that you use this Website completely at your own risk and that in no event shall CAP be held liable for any loss or damages, however caused, except as expressly provided in this Agreement, even if caused by the negligence or reckless behavior of CAP.
CAP strives to ensure information is accurate and current. However, we make no representations to you about the accuracy of the information contained on the CAP Website. This includes, without limitation, the availability of any CAP Service to you on a local or national basis. Exceptions to disclaimers and limitations of damages. Except as provided in the Privacy Policy , while CAP will make reasonable commercial efforts to make access to review the Data available on a reasonable basis, CAP accepts no obligation to do so on any pre-agreed basis or at all.
CAP may interrupt access to the Data, or terminate access to the Data at any time, without notice or liability. Access to the Data shall in all cases be a privilege and not a right or proprietary interest of any kind. Other parties may have access to the Data and can change, modify, amend or delete the Data. CAP will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement that is caused by events outside our reasonable control.
We will use our reasonable efforts to end the event or to find a solution by which our obligations may be performed despite the event. CAP's performance of its obligations under this Agreement is subject to all applicable laws and regulatory requirements.
Computer records stored in reasonably secure conditions by CAP with respect to the Data, the Website and your access to them will be accepted as conclusive evidence of your conduct, communications and dealings with the Data and the Website. Computer records will be deemed to be stored in reasonably secure conditions if systematically recorded on a durable and inalterable medium, including a write-protected disk, tape, CD or DVD or similar medium, or, if upon an alterable medium, upon reasonable proof that such record has not been altered.
You agree that any breach by you of this Agreement will not be fully compensable in damages and you therefore agree that CAP shall be entitled to immediate equitable, injunctive and other similar relief against you without notice and without the necessity of proving damages or the likelihood of damages.
You agree to indemnify and save harmless CAP for any damages sustained should you breach your warranties and representations or any term or condition of this Agreement. Ownership and Grant of limited license. The Website, its organization and design including all software code and architecture and the look and feel of the Website and its user interfaces , and all information, images, artwork, text, video, audio, pictures and other material and content on the Site, all of which CAP owns or has the right to use, are protected by copyright and other proprietary rights.
CAP grants to you a non-exclusive, limited and revocable license to download and view the content available on this Website on your computer for the purposes stated in this Agreement and no other purposes. CAP may assign this Agreement to any affiliate or any third party at any time. You may not assign this Agreement or any rights or benefits offered to you by CAP. This Agreement shall remain personal between you and CAP.
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